Refund & Chargeback Policy

This Refund & Chargeback Policy outlines how voluntary tip payments are handled on MyTipMe. By using the platform, all users agree to this policy in full.

Voluntary Payments Are Final

• All payments on MyTipMe are voluntary, non-transactional tips sent by fans to support verified creators.

• Tips are not purchases of content, services, subscriptions, or access.

• Fans understand that tipping is a final act of support with no expectation of receiving anything in return.

• All tips are final and non-refundable.

Discretionary Refunds

Although all tips are final by default, MyTipMe may issue refunds at our sole discretion in limited, exceptional cases, such as:

• Duplicate transactions

• Mistaken large amounts

• Verified fraud or unauthorized activity

Refund requests must be submitted within 14 days of the transaction.

Approval is not guaranteed and each request is reviewed case-by-case.

To request a refund, fans must contact:

Email: info@mytipme.co

Chargebacks & Dispute Handling

If a fan initiates a chargeback with their bank or card provider:

• MyTipMe will investigate the claim and provide evidence to contest it.

• Creators are not held responsible for chargebacks initiated by fans.

• If a chargeback is upheld, the disputed funds may be deducted from platform reserves.

Important:

Repeated or abusive chargeback activity may lead to:

• Account suspension or permanent removal

• Delays or holds on further tip processing

⚠️ MyTipMe has no control over the outcome of chargeback decisions — final rulings are made by the payment provider or bank.

Unauthorized Transactions

If you believe a tip was made without your permission:

• Immediately contact your card provider or bank to report the issue.

• MyTipMe will cooperate fully with fraud investigations but does not process direct refunds for unauthorized transactions.

Fraud Prevention & Platform Protection

To protect both creators and fans, MyTipMe employs:

• Real-time transaction screening

• Manual fraud reviews

• Temporary payout holds during investigations

Accounts involved in:

• Fraud

• Fake tipping

• Chargeback abuse

  …may be suspended or permanently banned without notice.

Currency & Fees

• All transactions and payouts are processed in USD.

• If your card, bank, or payout account uses a different currency, conversion fees or delays may be applied by your provider.

• MyTipMe does not control exchange rates or third-party fees.

Policy Updates

This policy may be revised as needed to reflect regulatory, operational, or platform changes.

Users will be notified of material updates via email or in-app alert.

Continued use of MyTipMe confirms acceptance of the updated policy.

Contact Information

For payment, refund, or dispute inquiries:

Email: info@mytipme.co